Terms of Service
Last Updated: February 2026
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("Guest" or "You"), and Komorebi Travel LLP ("Company", "we", "us", or "our"), concerning your access to and use of our website, booking services, and participation in our domestic travel packages.
1. Acceptance of terms
By accessing our services or making a payment, you agree that you have read, understood, and agreed to be bound by:
- These Terms of Service
- Our Terms & Conditions (Trip-specific rules)
- Our Refund Policy
- Our Privacy Policy
If you do not agree with all of these terms, then you are expressly prohibited from using our services and must discontinue use immediately.
2. Intellectual property rights
- Unless otherwise indicated, the website and services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics are owned or controlled by Komorebi Travel LLP.
- You are granted a limited license to access the site for personal, non-commercial use only.
- You must not republish, sell, or duplicate our itineraries or proprietary trip content without express written consent.
3. User representations
By using our services, you represent and warrant that:
- All registration/booking information you submit is true, accurate, and complete.
- You are at least 18 years of age.
- Your use of the services does not violate any applicable law or regulation in India.
4. Booking & financial terms
- Accuracy: We reserve the right to refuse a booking if there are errors in the price or description of the trip on our platform.
- Payments: All payments must be made in Indian Rupees (INR) via our authorized payment gateways or official Delhi bank accounts.
- Service Fee: We reserve the right to charge a non-refundable convenience fee for online transactions.
5. Prohibited activities
You may not access or use the services for any purpose other than that for which we make the services available. Prohibited activity includes:
- Attempting to impersonate another Guest or person.
- Using the platform to advertise or offer to sell goods and services.
- Harassing, annoying, or threatening any of our employees or agents (Trip Captains).
- Using the platform in a manner inconsistent with any applicable laws or regulations.
6. Site management & modifications
We reserve the right, but not the obligation, to:
- Monitor the services for violations of these Terms.
- Change, modify, or remove the contents of our itineraries at any time or for any reason at our sole discretion without notice.
- Modify or discontinue all or part of our services without notice at any time.
7. Limitation of liability
In no event will Komorebi Travel LLP, or our partners/employees, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, or loss of data arising from your use of our services, even if we have been advised of the possibility of such damages.
8. Corrections
There may be information on our platform that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update the information at any time, without prior notice.
9. Governing law & jurisdiction
These Terms shall be governed by and defined following the laws of India. Komorebi Travel LLP and yourself irrevocably consent that the courts of Delhi shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.